Reality Therapy
Reality therapy is the method of counseling that Dr. Glasser has been teaching since 1965. Reality therapy is firmly based on
choice theory and its successful application is dependent on a strong understanding of choice theory. Reality therapy training is
available to anyone...the first step in learning this tool is to enroll in a Basic Intensive Week.
Since unsatisfactory or non-existent connections with people we need are the source of almost all human problems, the goal of
reality therapy is to help people reconnect. To create a connection between people, the reality therapy counselor, teacher or
manager will:
• Focus on the present and avoid discussing the past because all human problems are caused by unsatisfying present
relationships.
• Avoid discussing symptoms and complaints as much as possible since these are the ways that counselees choose to deal with
unsatisfying relationships.
• Understand the concept of total behavior, which means focus on what counselees can do directly - act and think. Spend less
time on what they cannot do directly; that is, change their feelings and physiology. Feelings and physiology can be changed,
but only if there is a change in the acting and thinking.
• Avoid criticizing, blaming and/or complaining and help counselees to do the same. By doing this, they learn to avoid some
extremely harmful external control behaviors that destroy relationships.
• Remain non-judgmental and non-coercive, but encourage people to judge all they are doing by the choice theory axiom: Is
what I am doing getting me closer to the people I need? If the choice of behaviors is not working, then the counselor helps
clients find new behaviors that lead to a better connection.
• Teach counselees that legitimate or not, excuses stand directly in the way of their making needed connections.
• Focus on specifics. Find out as soon as possible who counselees are disconnected from and work to help them choose
reconnecting behaviors. If they are completely disconnected, focus on helping them find a new connection.
• Help them make specific, workable plans to reconnect with the people they need, and then follow through on what was
planned by helping them evaluate their progress. Based on their experience, counselors may suggest plans, but should not give
the message that there is only one plan. A plan is always open to revision or rejection by the counselee.
• Be patient and supportive but keep focusing on the source of the problem - the disconnectedness. Counselees who have been
disconnected for a long time will find it difficult to reconnect. They are often so involved in the symptom they are choosing that
they have lost sight of the fact that they need to reconnect. Help them to understand, through teaching them choice theory and
encouraging them to read the book, Choice Theory: A New Psychology of Personal Freedom , that whatever their complaint,
reconnecting is the best possible solution to their problem.
© Copyright William Glasser Institude Midwest Region 2018